Published:
21 July 2008
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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 =========================================================================== AUSCERT External Security Bulletin Redistribution ESB-2008.0717 -- [BLACKBERRY] Vulnerability in the PDF distiller of the BlackBerry Attachment Service for the BlackBerry Enterprise Server 21 July 2008 =========================================================================== AusCERT Security Bulletin Summary --------------------------------- Product: BlackBerry Enterprise Server 4.1.3 to 4.1.5 BlackBerry Professional Software 4.1.4 Publisher: BlackBerry Impact: Execute Arbitrary Code/Commands Access: Remote/Unauthenticated Original Bulletin: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15766 - --------------------------BEGIN INCLUDED TEXT-------------------- Vulnerability in the PDF distiller of the BlackBerry Attachment Service for the BlackBerry Enterprise Server Doc ID : KB15766 Last Modified : 2008-07-18 Document Type : Security Advisory Environment * BlackBerry Enterprise Server software version 4.1 Service Pack 3 (4.1.3) through 4.1 Service Pack 5 (4.1.5) * BlackBerry Professional Software 4.1 Service Pack 4 (4.1.4) Overview This advisory describes a security issue that the BlackBerry Attachment Service component of the BlackBerry Enterprise Server is susceptible to. The issue relates to a known vulnerability in the PDF distiller component of the BlackBerry Attachment Service that affects how the BlackBerry Attachment Service processes PDF files. This vulnerability has a Common Vulnerability Scoring System (CVSS) score of 9.0. Problem A security vulnerability exists in the PDF distiller of some released versions of the BlackBerry Attachment Service. This vulnerability could enable a malicious individual to send an email message containing a specially crafted PDF file, which when opened for viewing on a BlackBerry smartphone, could cause memory corruption and possibly lead to arbitrary code execution on the computer that the BlackBerry Attachment Service runs on. Resolution Upgrade to BlackBerry Enterprise Server software version 4.1 Service Pack 6 (4.1.6). Research In Motion (RIM) has also issued an interim security software update that resolves this vulnerability in earlier affected versions of the BlackBerry Enterprise Server and BlackBerry Professional Software. For BlackBerry Enterprise Server Visit http://www.blackberry.com/go/serverdownloads to obtain the interim security software update for affected release versions earlier than BlackBerry Enterprise Server software version 4.1.6. For BlackBerry Professional Software Visit http://na.blackberry.com/eng/support/downloads/#tab_professional to obtain the interim security software update for affected BlackBerry Professional Software versions. Workaround Note: As a mobile device best practice, RIM recommends that BlackBerry smartphone users open attachments from trusted sources only. Prevent the BlackBerry Attachment Service from processing PDF files in a BlackBerry Enterprise Server environment You can prevent the BlackBerry Attachment Service from processing PDF files by editing the list of file format extensions that the BlackBerry Attachment Service opens, and then preventing the PDF attachment distiller from running on the BlackBerry Attachment Service. To remove the PDF file extension from the list of supported file format extensions, complete the following actions: 1. From the Windows Desktop, open the BlackBerry Server Configuration tool. 2. Click the Attachment Server tab. 3. In the Format Extensions field, delete pdf: from the colondelimited list of extensions. 4. Click Apply. 5. Click OK. Until you prevent the PDF attachment distiller from running, the BlackBerry Attachment Service still detects a PDF file with a renamed extension (in other words, its extension is not .pdf) and attempts to process the file automatically. To prevent the PDF attachment distiller from running, complete the following actions: 1. On the Windows Desktop, open the BlackBerry Server Configuration tool. 2. Click the Attachment Server tab. 3. In the Configuration Option drop-down list, select Attachment Server. 4. In the Distiller Settings section, next to the distiller name Adobe PDF, clear the check box in the Enabled column. 5. Click Apply. 6. Click OK. 7. On the Windows Desktop, in Administrative Tools, open Services. 8. Right-click BlackBerry Attachment Service and click Stop. 9. Right-click BlackBerry Attachment Service and click Start. 10. Close Services. In Microsoft Exchange and Novell GroupWise environments, complete the following additional steps: 1. On the Windows Desktop, in Administrative Tools, open Services. 2. Right-click BlackBerry Dispatcher and click Stop. 3. Right-click BlackBerry Dispatcher and click Start. 4. Close Services. Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789. In IBM Lotus Domino environments, complete the following additional steps: 1. Open the IBM Lotus Domino Administrator. 2. Click the Server tab. 3. Click the Status tab. 4. Click Server Console. 5. In the Domino Command field, type tell BES quit and press ENTER. 6. In the Domino Command field, type load BES and press ENTER. 7. Close the IBM Lotus Domino Administrator. Additional Information You can install the BlackBerry Attachment Service on a remote computer and then place that computer on its own network segment to prevent the spread of potential attacks from the BlackBerry Attachment Service to another computer within your organizations network. In a segmented network, attacks are isolated and contained on a single area of the network. Using segmented network architecture is designed to improve the security and performance of the BlackBerry Attachment Service network segment by filtering out attachment data that is not destined for other network segments. For more information about placing the BlackBerry Enterprise Solution components in a network architecture that is segmented to prevent the spread of potential malware attacks, see Placing the BlackBerry Enterprise Solution in a Segmented Network. Visit www.blackberry.com/security for more information on BlackBerry security. CVSS is a vendor agnostic, industry open standard designed to convey the severity of vulnerabilities. CVSS scores may be used to determine the urgency for update deployment within an organization. CVSS scores range from 0.0 (no vulnerability) to 10.0 (critical). RIM uses CVSS in vulnerability assessments to present an immutable characterization of security issues. RIM assigns all security relevant issues a non-zero score. - --------------------------END INCLUDED TEXT-------------------- You have received this e-mail bulletin as a result of your organisation's registration with AusCERT. The mailing list you are subscribed to is maintained within your organisation, so if you do not wish to continue receiving these bulletins you should contact your local IT manager. If you do not know who that is, please send an email to auscert@auscert.org.au and we will forward your request to the appropriate person. NOTE: Third Party Rights This security bulletin is provided as a service to AusCERT's members. As AusCERT did not write the document quoted above, AusCERT has had no control over its content. The decision to follow or act on information or advice contained in this security bulletin is the responsibility of each user or organisation, and should be considered in accordance with your organisation's site policies and procedures. AusCERT takes no responsibility for consequences which may arise from following or acting on information or advice contained in this security bulletin. NOTE: This is only the original release of the security bulletin. It may not be updated when updates to the original are made. If downloading at a later date, it is recommended that the bulletin is retrieved directly from the author's website to ensure that the information is still current. Contact information for the authors of the original document is included in the Security Bulletin above. If you have any questions or need further information, please contact them directly. Previous advisories and external security bulletins can be retrieved from: http://www.auscert.org.au/render.html?cid=1980 If you believe that your computer system has been compromised or attacked in any way, we encourage you to let us know by completing the secure National IT Incident Reporting Form at: http://www.auscert.org.au/render.html?it=3192 =========================================================================== Australian Computer Emergency Response Team The University of Queensland Brisbane Qld 4072 Internet Email: auscert@auscert.org.au Facsimile: (07) 3365 7031 Telephone: (07) 3365 4417 (International: +61 7 3365 4417) AusCERT personnel answer during Queensland business hours which are GMT+10:00 (AEST). On call after hours for member emergencies only. =========================================================================== -----BEGIN PGP SIGNATURE----- Comment: http://www.auscert.org.au/render.html?it=1967 iQCVAwUBSIPzGyh9+71yA2DNAQISGAQAljyPfRRgYZbbQW0N3m+wTOoLXMYofJmH DXYQdNM+Rshf8mFtrwlT6KX477EyiXPd2EVCVLhAgq2WEzjv8OV8D6lJd9T+WI3D PbGWpEO45tJY1nAt4ly9m+EMyA2uXpFYuaTmU8192aIjQUZUHyeRk5OUCwtq6RPi nhA4Rp6C6bk= =n7Ao -----END PGP SIGNATURE-----