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AUSCERT External Security Bulletin Redistribution
ESB-2010.0188.2
Security Notice for CA Service Desk
24 February 2010
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AusCERT Security Bulletin Summary
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Product: CA Service Desk
Publisher: Computer Associates
Operating System: UNIX variants (UNIX, Linux, OSX)
Windows
Impact/Access: Cross-site Scripting -- Remote with User Interaction
Resolution: Mitigation
CVE Names: CVE-2008-1947
Reference: ESB-2008.0575
Revision History: February 24 2010: Added Operating System
February 24 2010: Initial Release
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CA20100222-01: Security Notice for CA Service Desk
Issued: February 22, 2010
CA's support is alerting customers to a security risk with CA Service
Desk r12.1. The release of Tomcat as included with CA Service Desk
r12.1 is potentially susceptible to a cross-site scripting
vulnerability. CA has issued a technical document that describes
remediation procedures.
Risk Rating
Medium
Platforms
Windows
Unix
Affected Products
CA Service Desk r12.1
How to determine if the installation is affected
Customers can use the instructions in technical document TEC503137 to
determine if an installation may be affected.
Solution
Follow the instructions in technical document TEC503137.
(line may wrap)
https://support.ca.com/irj/portal/anonymous/redirArticles?reqPage=sear
ch&searchID=TEC503137
References
CVE-2008-1947
Change History
Version 1.0: Initial Release
If additional information is required, please contact CA Support at
http://support.ca.com/
If you discover a vulnerability in CA products, please report your
findings to the CA Product Vulnerability Response Team.
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You have received this e-mail bulletin as a result of your organisation's
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NOTE: Third Party Rights
This security bulletin is provided as a service to AusCERT's members. As
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NOTE: This is only the original release of the security bulletin. It may
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If you believe that your computer system has been compromised or attacked in
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Australian Computer Emergency Response Team
The University of Queensland
Brisbane
Qld 4072
Internet Email: auscert@auscert.org.au
Facsimile: (07) 3365 7031
Telephone: (07) 3365 4417 (International: +61 7 3365 4417)
AusCERT personnel answer during Queensland business hours
which are GMT+10:00 (AEST).
On call after hours for member emergencies only.
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