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AUSCERT External Security Bulletin Redistribution
HPSBGN03008 rev.1 - HP Software Service Manager, "HeartBleed" OpenSSL
Vulnerability, Remote Disclosure of Information
9 May 2014
AusCERT Security Bulletin Summary
Product: HP Software Service Manager
Operating System: Windows
Impact/Access: Access Privileged Data -- Remote/Unauthenticated
CVE Names: CVE-2014-0160
Revision History: May 9 2014: Updated resolution section with patch links
April 17 2014: Initial Release
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Note: the current version of the following document is available here:
SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04248997
HPSBGN03008 rev.2 - HP Software Service Manager, "HeartBleed" OpenSSL
Vulnerability, Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2014-04-16
Last Updated: 2014-05-08
Potential Security Impact: Remote disclosure of information
Source: Hewlett-Packard Company, HP Software Security Response Team
The Heartbleed vulnerability was detected in specific OpenSSL versions.
OpenSSL is a 3rd party product that is embedded with some of HP Software
products. This bulletin objective is to notify HP Software customers about
products affected by the Heartbleed vulnerability.
NOTE: The Heartbleed vulnerability (CVE-2014-0160) is a vulnerability found
in the OpenSSL cryptographic software library. This weakness potentially
allows disclosure of information that is normally protected by the SSL/TLS
protocol. The impacted products in the list below are vulnerable due to
embedding OpenSSL standard release software.
References: CVE-2014-0160 (SSRT101516)
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Service Manager, 9.32 (including all patches), 9.33 (GA,9.33 p1, 9.33-p1-rev1
CVSS 2.0 Base Metrics
Reference Base Vector Base Score
CVE-2014-0160 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
HP has provided the following updates to resolve this vulnerability:
AIX Server 9.33.3000 p3
HP Itanium Server 9.33.3000 p3
Linux Server 9.33.3000 p3
Solaris Server 9.33.3000 p3
Windows Server 9.33.3000 p3
Security guidelines for remediation can be downloaded from the following
HP recommends following the Service Manager guidelines and completing the
following action items:
Revocation of the old key pairs that were just superseded
Changing potentially affected passwords
Invalidating all session keys and cookies
This bulletin applies to each OpenSSL component that is embedded within the
HP products listed in the security bulletin. The bulletin does not apply to
any other 3rd party application (e.g. operating system, web server, or
application server) that may be required to be installed by the customer
according instructions in the product install guide. To learn more about HP
Software Incident Response, please visit http://www8.hp.com/us/en/software-so
lutions/enterprise-software-security-center/response-center.html . Software
updates are available from HP Software Support Online at
Version:1 (rev.1) - 16 April 2014 Initial release
Version:2 (rev.2) - 8 May 2014 Updated resolution section with patch links
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to firstname.lastname@example.org.
Report: To report a potential security vulnerability with any HP supported
product, send Email to: email@example.com
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
Security Bulletin Archive: A list of recently released Security Bulletins is
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.
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