29 April 2015
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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 =========================================================================== AUSCERT External Security Bulletin Redistribution ESB-2015.1163 Security Bulletin: IBM Tealeaf Customer Experience is affected by a vulnerability in OpenSSL (CVE-2014-3511, CVE-2014-3512) 29 April 2015 =========================================================================== AusCERT Security Bulletin Summary --------------------------------- Product: IBM Tealeaf Customer Experience Publisher: IBM Operating System: Linux variants Windows Virtualisation Impact/Access: Denial of Service -- Remote/Unauthenticated Provide Misleading Information -- Remote/Unauthenticated Reduced Security -- Remote/Unauthenticated Resolution: Patch/Upgrade CVE Names: CVE-2014-3512 CVE-2014-3511 Reference: ESB-2015.0838 ASB-2014.0113 ASB-2014.0102 ASB-2014.0096 ASB-2015.0007.3 Original Bulletin: http://www-01.ibm.com/support/docview.wss?uid=swg21715901 - --------------------------BEGIN INCLUDED TEXT-------------------- Security Bulletin: IBM Tealeaf Customer Experience is affected by a vulnerability in OpenSSL (CVE-2014-3511, CVE-2014-3512) Document information More support for: Tealeaf Customer Experience Software version: Version Independent Operating system(s): Platform Independent Reference #: 1715901 Modified date: 2015-04-27 Security Bulletin Summary IBM Tealeaf Customer Experience is affected by a vulnerability in OpenSSL that could cause a protocol downgrade attack or a buffer overrun attack. Vulnerability Details CVEID: CVE-2014-3511 DESCRIPTION: OpenSSL could allow a remote attacker to bypass security restrictions, caused by the negotiation of TLS 1.0 instead of higher protocol versions by the OpenSSL SSL/TLS server code when handling a badly fragmented ClientHello message. An attacker could exploit this vulnerability using man-in-the-middle techniques to force a downgrade to TLS 1.0. CVSS Base Score: 4.3 CVSS Temporal Score: See http://xforce.iss.net/xforce/xfdb/95162 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:N/I:P/A:N) CVEID: CVE-2014-3512 DESCRIPTION: OpenSSL is vulnerable to a denial of service, caused by an internal buffer overrun. A remote attacker could exploit this vulnerability using invalid SRP parameters sent from a malicious server or client to cause a denial of service. CVSS Base Score: 5 CVSS Temporal Score: See http://xforce.iss.net/xforce/xfdb/95158 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:N/C:N/I:N/A:P) Affected Products and Versions IBM Tealeaf Customer Experience : V9.x,V8.x, V7.x Remediation/Fixes Product IBM Tealeaf Customer Experience VRMF 9.x, 8.8, 8.7 APAR Remediation/First Fix http://www-933.ibm.com/support/fixcentral/swg/doSelectFixes?options.selectedFixes=9.0A_IBMTealeaf_PCA-3702-1_SecurityRollup_Fixpack&continue=1 http://www-933.ibm.com/support/fixcentral/swg/doSelectFixes?options.selectedFixes=9.0_IBMTealeaf_PCA-3652-1_SecurityRollup_Fixpack&continue=1 http://www-933.ibm.com/support/fixcentral/swg/doSelectFixes?options.selectedFixes=8.8_IBMTealeaf_PCA-3622-1_SecurityRollup_Fixpack&continue=1 http://www-933.ibm.com/support/fixcentral/swg/doSelectFixes?options.selectedFixes=8.7_IBMTealeaf_PCA-3612-1_SecurityRollup_Fixpack&continue=1 Product IBM Tealeaf Customer Experience VRMF 8.6 and earlier Remediation/First Fix Upgrade to a higher release and apply the fix provided above. Customers on 8.6 and earlier can contact our technical support team for further guidance. Workarounds and Mitigations For the PCA, a workaround is available: disable the web console and use the command line instead. Get Notified about Future Security Bulletins Subscribe to My Notifications to be notified of important product support alerts like this. References Complete CVSS Guide On-line Calculator V2 Related information IBM Secure Engineering Web Portal IBM Product Security Incident Response Blog Change History 27 April 2015: Original Copy Published *The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. Disclaimer According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. - --------------------------END INCLUDED TEXT-------------------- You have received this e-mail bulletin as a result of your organisation's registration with AusCERT. The mailing list you are subscribed to is maintained within your organisation, so if you do not wish to continue receiving these bulletins you should contact your local IT manager. 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