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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 =========================================================================== AUSCERT External Security Bulletin Redistribution ESB-2015.1170 Security Bulletin: IBM Tealeaf Customer Experience may be affected by a vulnerability in the Apache HTTP server (CVE-2014-0226) 29 April 2015 =========================================================================== AusCERT Security Bulletin Summary --------------------------------- Product: IBM Tealeaf Customer Experience Publisher: IBM Operating System: Linux variants Windows Virtualisation Impact/Access: Execute Arbitrary Code/Commands -- Remote/Unauthenticated Denial of Service -- Remote/Unauthenticated Resolution: Patch/Upgrade CVE Names: CVE-2014-0226 Reference: ASB-2015.0009 ESB-2015.1016 ESB-2015.0917 ESB-2015.0385 ESB-2014.2329 ESB-2014.1509 ESB-2014.1444 Original Bulletin: http://www-01.ibm.com/support/docview.wss?uid=swg21715535 - --------------------------BEGIN INCLUDED TEXT-------------------- Security Bulletin: IBM Tealeaf Customer Experience may be affected by a vulnerability in the Apache HTTP server (CVE-2014-0226). Document information More support for: Tealeaf Customer Experience Software version: Version Independent Operating system(s): Platform Independent Reference #: 1715535 Modified date: 2015-04-27 Security Bulletin Summary IBM Tealeaf Customer Experience may be affected by a vulnerability in the Apache HTTP server, caused by an error in the mod_status module. Vulnerability Details CVEID: CVE-2014-0226 DESCRIPTION: IBM Tealeaf Customer Experiences PCA uses the Apache HTTP server to render its web console. Apache HTTP Server is vulnerable to a heap-based buffer overflow, caused by a race condition in the mod_status module when handling the scoreboard. By sending a specially-crafted request, a remote attacker could overflow a buffer and execute arbitrary code on the system or cause the application to crash. CVSS Base Score: 7.5 CVSS Temporal Score: See http://xforce.iss.net/xforce/xfdb/94678 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:N/C:P/I:P/A:P) Affected Products and Versions IBM Tealeaf Customer Experience : V9.x, V8.x,V7.x Remediation/Fixes REMEDIATION: Product VRMF APAR Remediation/First Fix IBM Tealeaf Customer Experience 9.x Customers can update the mod_status of the Apache server with the Apache provided fixes by following these steps: 1. Edit the Apache server's httpd.conf file for the PCA located in: <PCA base install directory>/etc/httpd.conf 2. Locate the following conf line and delete it: LoadModule status_module libexec/mod_status.so 3. Save the changes 4. Restart the PCA web console by running the following command from the command shell: tealeaf restart httpd IBM Tealeaf Customer Experience 8.7, 8.8 Customers can install fixpack 1 and perform the above work around 8.7 8.7.0_TL_PCA_3611_SLES11_FixPack1_ReadMe.pdf 8.7.0_TL_PCA_3611_SLES11_FixPack1 8.7.0_TL_PCA_3611_RHEL6_FixPack1_ReadMe.pdf 8.7.0_TL_PCA_3611_RHEL6_FixPack1 8.7.0_TL_PCA_3611_RHEL5_FixPack1_ReadMe.pdf 8.7.0_TL_PCA_3611_RHEL5_FixPack1 8.8 8.8.0_TL_PCA_3620_SLES11_FixPack1_ReadMe.pdf 8.8.0_TL_PCA_3620_SLES11_FixPack1 8.8.0_TL_PCA_3620_SLES10_FixPack1_ReadMe.pdf 8.8.0_TL_PCA_3620_SLES10_FixPack1 8.8.0_TL_PCA_3620_RHEL6_FixPack1_ReadMe.pdf 8.8.0_TL_PCA_3620_RHEL6_FixPack1 8.8.0_TL_PCA_3620_RHEL5_FixPack1_ReadMe.pdf 8.8.0_TL_PCA_3620_RHEL5_FixPack1 Clients using IBM Tealeaf Customer Experiece releases prior to V8.7 should contact IBM Technical Support for further assistance. Workarounds and Mitigations The PCA web console's Apache server remediation fix for the Apache HTTP Server mod_status buffer overflow vulnerability is to remove the loading of the mod_status module from the Apache server as it isnt needed by the PCA, Get Notified about Future Security Bulletins Subscribe to My Notifications to be notified of important product support alerts like this. References Complete CVSS Guide On-line Calculator V2 Related information IBM Secure Engineering Web Portal IBM Product Security Incident Response Blog Change History 27 April 2015: Original Copy Published *The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. Disclaimer According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. - --------------------------END INCLUDED TEXT-------------------- You have received this e-mail bulletin as a result of your organisation's registration with AusCERT. The mailing list you are subscribed to is maintained within your organisation, so if you do not wish to continue receiving these bulletins you should contact your local IT manager. If you do not know who that is, please send an email to auscert@auscert.org.au and we will forward your request to the appropriate person. NOTE: Third Party Rights This security bulletin is provided as a service to AusCERT's members. As AusCERT did not write the document quoted above, AusCERT has had no control over its content. The decision to follow or act on information or advice contained in this security bulletin is the responsibility of each user or organisation, and should be considered in accordance with your organisation's site policies and procedures. AusCERT takes no responsibility for consequences which may arise from following or acting on information or advice contained in this security bulletin. NOTE: This is only the original release of the security bulletin. It may not be updated when updates to the original are made. If downloading at a later date, it is recommended that the bulletin is retrieved directly from the author's website to ensure that the information is still current. Contact information for the authors of the original document is included in the Security Bulletin above. If you have any questions or need further information, please contact them directly. Previous advisories and external security bulletins can be retrieved from: http://www.auscert.org.au/render.html?cid=1980 =========================================================================== Australian Computer Emergency Response Team The University of Queensland Brisbane Qld 4072 Internet Email: auscert@auscert.org.au Facsimile: (07) 3365 7031 Telephone: (07) 3365 4417 (International: +61 7 3365 4417) AusCERT personnel answer during Queensland business hours which are GMT+10:00 (AEST). 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