-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

===========================================================================
             AUSCERT External Security Bulletin Redistribution

                               ESB-2016.3012
         Security Bulletin: Vulnerabilities in OpenSSL affect IBM
                        Tealeaf Customer Experience
                             19 December 2016

===========================================================================

        AusCERT Security Bulletin Summary
        ---------------------------------

Product:           IBM Tealeaf Customer Experience
Publisher:         IBM
Operating System:  Windows
                   Linux variants
                   Virtualisation
Impact/Access:     Denial of Service        -- Remote/Unauthenticated
                   Access Confidential Data -- Remote/Unauthenticated
Resolution:        Patch/Upgrade
CVE Names:         CVE-2016-6307 CVE-2016-6305 CVE-2016-6304
                   CVE-2016-2178 CVE-2016-2177 

Reference:         ASB-2016.0098
                   ASB-2016.0095
                   ESB-2016.2997
                   ESB-2016.2993

Original Bulletin: 
   http://www.ibm.com/support/docview.wss?uid=swg21994861

- --------------------------BEGIN INCLUDED TEXT--------------------

Security Bulletin: Vulnerabilities in OpenSSL affect IBM Tealeaf Customer
Experience

Security Bulletin

Document information

More support for:
Tealeaf Customer Experience

Software version:
Version Independent

Operating system(s):
Platform Independent

Reference #:
1994861

Modified date:
16 December 2016

Summary

OpenSSL vulnerabilities were disclosed on September 22 and 26, 2016 by the
OpenSSL Project. OpenSSL is used by IBM Tealeaf Customer Experience. IBM
Tealeaf Customer Experience has addressed the applicable CVEs.

Vulnerability Details

CVEID:
CVE-2016-6304
DESCRIPTION:
OpenSSL is vulnerable to a denial of service, caused by multiple memory leaks
in t1_lib.c during session renegotiation. By sending an overly large OCSP
Status Request extension, a remote attacker could exploit this vulnerability
to consume all available memory resources.
CVSS Base Score: 7.5
CVSS Temporal Score: See
https://exchange.xforce.ibmcloud.com/vulnerabilities/117110
for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H)

CVEID:
CVE-2016-6305
DESCRIPTION:
OpenSSL is vulnerable to a denial of service, caused by an error in
SSL_peek(). By sending specially crafted data, a remote authenticated
attacker could exploit this vulnerability to cause the service to hang.
CVSS Base Score: 4.3
CVSS Temporal Score: See
https://exchange.xforce.ibmcloud.com/vulnerabilities/117111
for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L)

CVEID:
CVE-2016-2177
DESCRIPTION:
OpenSSL is vulnerable to a denial of service, caused by the incorrect use of
pointer arithmetic for heap-buffer boundary checks. By leveraging unexpected
malloc behavior, a remote attacker could exploit this vulnerability to
trigger an integer overflow and cause the application to crash.
CVSS Base Score: 5.9
CVSS Temporal Score: See
https://exchange.xforce.ibmcloud.com/vulnerabilities/113890
for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:H)

CVEID:
CVE-2016-2178
DESCRIPTION:
OpenSSL could allow a remote attacker to obtain sensitive information, caused
by an error in the DSA implementation that allows the following of a non-
constant time codepath for certain operations. An attacker could exploit this
vulnerability using a cache-timing attack to recover the private DSA key.
CVSS Base Score: 5.3
CVSS Temporal Score: See
https://exchange.xforce.ibmcloud.com/vulnerabilities/113889
for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N)

CVEID:
CVE-2016-6307
DESCRIPTION:
OpenSSL is vulnerable to a denial of service, caused by a memory allocation
error in the logic prior to the excessive message length check. By initiating
multiple connection attempts, a remote authenticated attacker could send an
overly large message to exhaust all available memory resources.
CVSS Base Score: 4.3
CVSS Temporal Score: See
https://exchange.xforce.ibmcloud.com/vulnerabilities/117113
for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L)

Affected Products and Versions
IBM Tealeaf Customer Experience 8.0-8.6, 9.0.0, 9.0.2

Remediation/Fixes

Product                                VRMF                                Remediation/First Fix
IBM Tealeaf Customer Experience        9.0.2A                              PCA: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2A_IBMTealeaf_PCA-3732-8_FixPack
                                                                           Tealeaf CX: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2.5249_9.0.2A_IBMTealeaf_CXUpgrade_FixPack4
IBM Tealeaf Customer Experience        9.0.2                               PCA: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2_IBMTealeaf_PCA-3682-8_FixPack
                                                                           Tealeaf CX: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2.1254_IBMTealeaf_CXUpgrade_FixPack4
IBM Tealeaf Customer Experience        9.0.0, 9.0.0A                       IBM recommends upgrading to a later supported version of the product. You can contact the Technical Support team for guidance.
IBM Tealeaf Customer Experience        8.0-8.6                             IBM recommends upgrading to a later supported version of the product. You can contact the Technical Support team for guidance.

Workarounds and Mitigations
Network access to Tealeaf systems should be limited as much as possible.

You can contact the Technical Support team for further guidance.

References
Complete CVSS v3 Guide
On-line Calculator v3

Related information
IBM Secure Engineering Web Portal
IBM Product Security Incident Response Blog

Change History
16 December 2016: Original version published

*The CVSS Environment Score is customer environment specific and will
ultimately impact the Overall CVSS Score. Customers can evaluate the impact
of this vulnerability in their environments by accessing the links in the
Reference section of this Security Bulletin.

Disclaimer
According to the Forum of Incident Response and Security Teams (FIRST), the
Common Vulnerability Scoring System (CVSS) is an "industry open standard
designed to convey vulnerability severity and help to determine urgency and
priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY
OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT
OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

- --------------------------END INCLUDED TEXT--------------------

You have received this e-mail bulletin as a result of your organisation's
registration with AusCERT. The mailing list you are subscribed to is
maintained within your organisation, so if you do not wish to continue
receiving these bulletins you should contact your local IT manager. If
you do not know who that is, please send an email to auscert@auscert.org.au
and we will forward your request to the appropriate person.

NOTE: Third Party Rights
This security bulletin is provided as a service to AusCERT's members.  As
AusCERT did not write the document quoted above, AusCERT has had no control
over its content. The decision to follow or act on information or advice
contained in this security bulletin is the responsibility of each user or
organisation, and should be considered in accordance with your organisation's
site policies and procedures. AusCERT takes no responsibility for consequences
which may arise from following or acting on information or advice contained in
this security bulletin.

NOTE: This is only the original release of the security bulletin.  It may
not be updated when updates to the original are made.  If downloading at
a later date, it is recommended that the bulletin is retrieved directly
from the author's website to ensure that the information is still current.

Contact information for the authors of the original document is included
in the Security Bulletin above.  If you have any questions or need further
information, please contact them directly.

Previous advisories and external security bulletins can be retrieved from:

        http://www.auscert.org.au/render.html?cid=1980

===========================================================================
Australian Computer Emergency Response Team
The University of Queensland
Brisbane
Qld 4072

Internet Email: auscert@auscert.org.au
Facsimile:      (07) 3365 7031
Telephone:      (07) 3365 4417 (International: +61 7 3365 4417)
                AusCERT personnel answer during Queensland business hours
                which are GMT+10:00 (AEST).
                On call after hours for member emergencies only.
===========================================================================
-----BEGIN PGP SIGNATURE-----
Comment: http://www.auscert.org.au/render.html?it=1967
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=0iWU
-----END PGP SIGNATURE-----