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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 =========================================================================== AUSCERT External Security Bulletin Redistribution ESB-2016.3012 Security Bulletin: Vulnerabilities in OpenSSL affect IBM Tealeaf Customer Experience 19 December 2016 =========================================================================== AusCERT Security Bulletin Summary --------------------------------- Product: IBM Tealeaf Customer Experience Publisher: IBM Operating System: Windows Linux variants Virtualisation Impact/Access: Denial of Service -- Remote/Unauthenticated Access Confidential Data -- Remote/Unauthenticated Resolution: Patch/Upgrade CVE Names: CVE-2016-6307 CVE-2016-6305 CVE-2016-6304 CVE-2016-2178 CVE-2016-2177 Reference: ASB-2016.0098 ASB-2016.0095 ESB-2016.2997 ESB-2016.2993 Original Bulletin: http://www.ibm.com/support/docview.wss?uid=swg21994861 - --------------------------BEGIN INCLUDED TEXT-------------------- Security Bulletin: Vulnerabilities in OpenSSL affect IBM Tealeaf Customer Experience Security Bulletin Document information More support for: Tealeaf Customer Experience Software version: Version Independent Operating system(s): Platform Independent Reference #: 1994861 Modified date: 16 December 2016 Summary OpenSSL vulnerabilities were disclosed on September 22 and 26, 2016 by the OpenSSL Project. OpenSSL is used by IBM Tealeaf Customer Experience. IBM Tealeaf Customer Experience has addressed the applicable CVEs. Vulnerability Details CVEID: CVE-2016-6304 DESCRIPTION: OpenSSL is vulnerable to a denial of service, caused by multiple memory leaks in t1_lib.c during session renegotiation. By sending an overly large OCSP Status Request extension, a remote attacker could exploit this vulnerability to consume all available memory resources. CVSS Base Score: 7.5 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117110 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H) CVEID: CVE-2016-6305 DESCRIPTION: OpenSSL is vulnerable to a denial of service, caused by an error in SSL_peek(). By sending specially crafted data, a remote authenticated attacker could exploit this vulnerability to cause the service to hang. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117111 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L) CVEID: CVE-2016-2177 DESCRIPTION: OpenSSL is vulnerable to a denial of service, caused by the incorrect use of pointer arithmetic for heap-buffer boundary checks. By leveraging unexpected malloc behavior, a remote attacker could exploit this vulnerability to trigger an integer overflow and cause the application to crash. CVSS Base Score: 5.9 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/113890 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:H) CVEID: CVE-2016-2178 DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the DSA implementation that allows the following of a non- constant time codepath for certain operations. An attacker could exploit this vulnerability using a cache-timing attack to recover the private DSA key. CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/113889 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N) CVEID: CVE-2016-6307 DESCRIPTION: OpenSSL is vulnerable to a denial of service, caused by a memory allocation error in the logic prior to the excessive message length check. By initiating multiple connection attempts, a remote authenticated attacker could send an overly large message to exhaust all available memory resources. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117113 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L) Affected Products and Versions IBM Tealeaf Customer Experience 8.0-8.6, 9.0.0, 9.0.2 Remediation/Fixes Product VRMF Remediation/First Fix IBM Tealeaf Customer Experience 9.0.2A PCA: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2A_IBMTealeaf_PCA-3732-8_FixPack Tealeaf CX: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2.5249_9.0.2A_IBMTealeaf_CXUpgrade_FixPack4 IBM Tealeaf Customer Experience 9.0.2 PCA: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2_IBMTealeaf_PCA-3682-8_FixPack Tealeaf CX: https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=9.0.2.1254_IBMTealeaf_CXUpgrade_FixPack4 IBM Tealeaf Customer Experience 9.0.0, 9.0.0A IBM recommends upgrading to a later supported version of the product. You can contact the Technical Support team for guidance. IBM Tealeaf Customer Experience 8.0-8.6 IBM recommends upgrading to a later supported version of the product. You can contact the Technical Support team for guidance. Workarounds and Mitigations Network access to Tealeaf systems should be limited as much as possible. You can contact the Technical Support team for further guidance. References Complete CVSS v3 Guide On-line Calculator v3 Related information IBM Secure Engineering Web Portal IBM Product Security Incident Response Blog Change History 16 December 2016: Original version published *The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. Disclaimer According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. - --------------------------END INCLUDED TEXT-------------------- You have received this e-mail bulletin as a result of your organisation's registration with AusCERT. The mailing list you are subscribed to is maintained within your organisation, so if you do not wish to continue receiving these bulletins you should contact your local IT manager. If you do not know who that is, please send an email to auscert@auscert.org.au and we will forward your request to the appropriate person. NOTE: Third Party Rights This security bulletin is provided as a service to AusCERT's members. As AusCERT did not write the document quoted above, AusCERT has had no control over its content. The decision to follow or act on information or advice contained in this security bulletin is the responsibility of each user or organisation, and should be considered in accordance with your organisation's site policies and procedures. AusCERT takes no responsibility for consequences which may arise from following or acting on information or advice contained in this security bulletin. NOTE: This is only the original release of the security bulletin. It may not be updated when updates to the original are made. 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