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AUSCERT External Security Bulletin Redistribution
Cisco TelePresence Multipoint Control Unit Remote Code
26 January 2017
AusCERT Security Bulletin Summary
Product: Cisco TelePresence MCU
Publisher: Cisco Systems
Operating System: Network Appliance
Impact/Access: Execute Arbitrary Code/Commands -- Remote/Unauthenticated
Denial of Service -- Remote/Unauthenticated
CVE Names: CVE-2017-3792
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Cisco TelePresence Multipoint Control Unit Remote Code Execution Vulnerability
Advisory ID: cisco-sa-20170125-telepresence
First Published: 2017 January 25 16:00 GMT
Version 1.0: Final
Cisco Bug IDs:
Base 9.8, Temporal 9.8
A vulnerability in a proprietary device driver in the kernel of Cisco
TelePresence Multipoint Control Unit (MCU) Software could allow an
unauthenticated, remote attacker to execute arbitrary code or cause a denial
of service (DoS) condition.
The vulnerability is due to improper size validation when reassembling
fragmented IPv4 or IPv6 packets. An attacker could exploit this vulnerability
by sending crafted IPv4 or IPv6 fragments to a port receiving content in
Passthrough content mode. An exploit could allow the attacker to overflow a
buffer. If successful, the attacker could execute arbitrary code or cause a
DoS condition on the affected system.
Cisco has released software updates that address this vulnerability.
Workarounds that address this vulnerability are not available.
This advisory is available at the following link:
The following Cisco TelePresence MCU platforms are affected when running
software version 4.3(1.68) or later configured for Passthrough content mode:
TelePresence MCU 5300 Series
TelePresence MCU MSE 8510
TelePresence MCU 4500
Administrators can verify the current Software version by navigating to the
General status page under Status > General in the web-based graphical user
interface (GUI). The Content mode can be verified under Conferences >
Conference "Name" > Configuration.
Products Confirmed Not Vulnerable
The following Cisco TelePresence MCU platforms are not affected by this
vulnerability in any software release:
TelePresence MCU 4200 Series
TelePresence MCU MSE 8420
There are no workarounds that address this vulnerability.
To prevent exploitation of this vulnerability, customers can configure
TelePresence MCU Software to use Transcoded content mode instead of
Passthrough content mode.
Note: In Transcoded content mode, video resolution might be lower than in
Passthrough content mode.
Cisco has released free software updates that address the vulnerability
described in this advisory. Customers may only install and expect support for
software versions and feature sets for which they have purchased a license. By
installing, downloading, accessing, or otherwise using such software upgrades,
customers agree to follow the terms of the Cisco software license:
Additionally, customers may only download software for which they have a valid
license, procured from Cisco directly, or through a Cisco authorized reseller
or partner. In most cases this will be a maintenance upgrade to software that
was previously purchased. Free security software updates do not entitle
customers to a new software license, additional software feature sets, or
major revision upgrades.
When considering software upgrades, customers are advised to regularly consult
the advisories for Cisco products, which are available from the Cisco Security
Advisories and Alerts page, to determine exposure and a complete upgrade
In all cases, customers should ensure that the devices to upgrade contain
sufficient memory and confirm that current hardware and software
configurations will continue to be supported properly by the new release. If
the information is not clear, customers are advised to contact the Cisco
Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service
contract and customers who make purchases through third-party vendors but are
unsuccessful in obtaining fixed software through their point of sale should
obtain upgrades by contacting the Cisco TAC:
Customers should have the product serial number available and be prepared to
provide the URL of this advisory as evidence of entitlement to a free upgrade.
In the following table the left column lists major releases of Cisco
TelePresence Software. The right column indicates whether a major release is
affected by the vulnerability described in this advisory and the first release
that includes the fix for this vulnerability. Customers should upgrade to an
appropriate release as indicated in the following table:
Cisco TelePresence Software Major Release
First Fixed Release
4.2 and earlier
Affected; migrate to 4.5(1.89)
Affected; migrate to 4.5(1.89)
4.5 Affected; migrate to 4.5(1.89)
1 Passthrough content mode was only introduced in version 4.3(1.68).
TelePresence Software 4.3 releases prior to 4.3(1.68) are not affected by this
Note: There will be no fix for the TelePresence MCU 4500 platform as that
platform has reached the end-of-software maintenance milestone on July 9,
End-of-Sale and End-of-Life Announcement for the Cisco TelePresence MCU 4500
Exploitation and Public Announcements
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any
public announcements or malicious use of the vulnerability that is described
in this advisory.
This vulnerability was found during the resolution of a support case.
Version Description Section Status Date
1.0 Initial public release. Final 2017-January-25
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF
GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS
LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO
CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A standalone copy or paraphrase of the text of this document that omits the
distribution URL is an uncontrolled copy and may lack important information or
contain factual errors. The information in this document is intended for end
users of Cisco products.
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