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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 =========================================================================== AUSCERT External Security Bulletin Redistribution ESB-2017.1211 Security Bulletin: Vulnerability in the OpenSSL library affects IBM Tealeaf Customer Experience PCA (CVE-2017-3730) 12 May 2017 =========================================================================== AusCERT Security Bulletin Summary --------------------------------- Product: IBM Tealeaf Customer Experience PCA Publisher: IBM Operating System: Windows Linux variants Virtualisation Impact/Access: Denial of Service -- Remote/Unauthenticated Resolution: Patch/Upgrade CVE Names: CVE-2017-3730 Reference: ESB-2017.0985 ESB-2017.0488.3 ESB-2017.0386.2 Original Bulletin: http://www.ibm.com/support/docview.wss?uid=swg22000513 - --------------------------BEGIN INCLUDED TEXT-------------------- Security Bulletin: Vulnerability in the OpenSSL library affects IBM Tealeaf Customer Experience PCA (CVE-2017-3730). Security Bulletin Document information More support for: Tealeaf Customer Experience Software version: 8.7, 8.8, 9.0.0, 9.0.1, 9.0.2 Operating system(s): Platform Independent Reference #: 2000513 Modified date: 11 May 2017 Summary A Vulnerability in the OpenSSL library used by the IBM Tealeaf Customer Experience PCA could permit a denial of service attack. Vulnerability Details CVEID: CVE-2017-3730 DESCRIPTION: OpenSSL is vulnerable to a denial of service, caused by a NULL pointer dereference. By sending specially crafted parameters for a DHE or ECDHE key exchange, a remote attacker could exploit this vulnerability to cause the application to crash. CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/121311 for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) Affected Products and Versions IBM Tealeaf Customer Experience v8.7-v9.0.2 Remediation/Fixes Product VRMF Remediation/First Fix IBM Tealeaf Customer Experience 9.0.2A http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2A_IBMTealeaf_PCA-3732-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc IBM Tealeaf Customer Experience 9.0.2 http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2_IBMTealeaf_PCA-3682-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc IBM Tealeaf Customer Experience 9.0.1A http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.1A_IBMTealeaf_PCA-3724-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc IBM Tealeaf Customer Experience 9.0.1 http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.1_IBMTealeaf_PCA-3673-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc IBM Tealeaf Customer Experience 9.0.0, 9.0.0A You can contact the Technical Support team for guidance. IBM Tealeaf Customer Experience 8.8 http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=8.8_IBMTealeaf_PCA-3625-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc IBM Tealeaf Customer Experience 8.7 http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=8.7_IBMTealeaf_PCA-3615-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc Workarounds and Mitigations You can contact the Technical Support team for further guidance. References Complete CVSS v3 Guide On-line Calculator v3 Related information IBM Secure Engineering Web Portal IBM Product Security Incident Response Blog Change History 11 May 2017: Original version published *The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. Disclaimer According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. - --------------------------END INCLUDED TEXT-------------------- You have received this e-mail bulletin as a result of your organisation's registration with AusCERT. The mailing list you are subscribed to is maintained within your organisation, so if you do not wish to continue receiving these bulletins you should contact your local IT manager. If you do not know who that is, please send an email to auscert@auscert.org.au and we will forward your request to the appropriate person. NOTE: Third Party Rights This security bulletin is provided as a service to AusCERT's members. As AusCERT did not write the document quoted above, AusCERT has had no control over its content. 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