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             AUSCERT External Security Bulletin Redistribution

                               ESB-2017.1211
   Security Bulletin:  Vulnerability in the OpenSSL library affects IBM
              Tealeaf Customer Experience PCA (CVE-2017-3730)
                                12 May 2017

===========================================================================

        AusCERT Security Bulletin Summary
        ---------------------------------

Product:           IBM Tealeaf Customer Experience PCA
Publisher:         IBM
Operating System:  Windows
                   Linux variants
                   Virtualisation
Impact/Access:     Denial of Service -- Remote/Unauthenticated
Resolution:        Patch/Upgrade
CVE Names:         CVE-2017-3730  

Reference:         ESB-2017.0985
                   ESB-2017.0488.3
                   ESB-2017.0386.2

Original Bulletin: 
   http://www.ibm.com/support/docview.wss?uid=swg22000513

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Security Bulletin:  Vulnerability in the OpenSSL library affects IBM Tealeaf
Customer Experience PCA (CVE-2017-3730).

Security Bulletin

Document information

More support for:

Tealeaf Customer Experience

Software version:

8.7, 8.8, 9.0.0, 9.0.1, 9.0.2

Operating system(s):

Platform Independent

Reference #:

2000513

Modified date:

11 May 2017

Summary

A Vulnerability in the OpenSSL library used by the IBM Tealeaf Customer
Experience PCA could permit a denial of service attack.

Vulnerability Details

CVEID:

CVE-2017-3730

DESCRIPTION:

OpenSSL is vulnerable to a denial of service, caused by a NULL pointer
dereference. By sending specially crafted parameters for a DHE or ECDHE key
exchange, a remote attacker could exploit this vulnerability to cause the
application to crash.

CVSS Base Score: 5.3

CVSS Temporal Score: See

https://exchange.xforce.ibmcloud.com/vulnerabilities/121311

for the current score

CVSS Environmental Score*: Undefined

CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L)

Affected Products and Versions

IBM Tealeaf Customer Experience v8.7-v9.0.2

Remediation/Fixes

Product					VRMF		Remediation/First Fix
IBM Tealeaf Customer Experience		9.0.2A		http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2A_IBMTealeaf_PCA-3732-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience		9.0.2		http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2_IBMTealeaf_PCA-3682-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience		9.0.1A		http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.1A_IBMTealeaf_PCA-3724-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience		9.0.1		http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.1_IBMTealeaf_PCA-3673-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience		9.0.0, 9.0.0A	You can contact the Technical Support team for guidance.
IBM Tealeaf Customer Experience		8.8		http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=8.8_IBMTealeaf_PCA-3625-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience		8.7		http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=8.7_IBMTealeaf_PCA-3615-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc

Workarounds and Mitigations

You can contact the

Technical Support

team for further guidance.

References

Complete CVSS v3 Guide

On-line Calculator v3

Related information

IBM Secure Engineering Web Portal

IBM Product Security Incident Response Blog

Change History

11 May 2017: Original version published

*The CVSS Environment Score is customer environment specific and will
ultimately impact the Overall CVSS Score. Customers can evaluate the impact
of this vulnerability in their environments by accessing the links in the
Reference section of this Security Bulletin.

Disclaimer

According to the Forum of Incident Response and Security Teams (FIRST), the
Common Vulnerability Scoring System (CVSS) is an "industry open standard
designed to convey vulnerability severity and help to determine urgency and
priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY
OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT
OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

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