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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 =========================================================================== AUSCERT External Security Bulletin Redistribution ESB-2019.0172 Security Notice for CA Service Desk Manager 21 January 2019 =========================================================================== AusCERT Security Bulletin Summary --------------------------------- Product: CA Service Desk Manager Publisher: CA Technologies Operating System: Linux variants AIX Solaris Windows Impact/Access: Increased Privileges -- Existing Account Access Confidential Data -- Remote/Unauthenticated Resolution: Patch/Upgrade CVE Names: CVE-2018-19635 CVE-2018-19634 Original Bulletin: https://support.ca.com/us/product-content/recommended-reading/security-notices/ca20190117-01-security-notice-for-ca-service-desk-manager.html - --------------------------BEGIN INCLUDED TEXT-------------------- CA20190117-01: Security Notice for CA Service Desk Manager Issued: January 17, 2019 Last Updated: January 17, 2019 CA Technologies Support is alerting customers to multiple potential risks with CA Service Desk Manager. Multiple vulnerabilities exist that can allow a remote attacker to access sensitive information or possibly gain additional privileges. CA published solutions to address the vulnerabilities. The first vulnerability, CVE-2018-19634, is due to how survey access is implemented. A malicious actor can access and submit survey information without authentication. The second vulnerability, CVE-2018-19635, allows for a malicious actor to gain additional privileges. Risk Rating High Platform(s) All platforms Affected Products CA Service Desk Manager 14.1 CA Service Desk Manager 17 How to determine if the installation is affected CA Service Desk Manager r14.1: Versions prior to 14.1.05.1 are vulnerable. CA Service Desk Manager r17 Windows: Versions 17.1.0.1 and prior without the 17.1.0.1 language patch in the solution section are vulnerable CA Service Desk Manager r17 Linux: Versions prior to 17.1.0.2 are vulnerable Solution CA Technologies published the following solutions to address the vulnerabilities. CA Service Desk Manager r14.1: Update to CA Service Desk Manager 14.1.05.1. The rollup patches are available on the CA Service Desk Manager 14.1 Solutions & Patches page. Windows - SO05733 Sun - SO05716 Linux - SO05715 CA Service Desk Manager R17 Linux: Update to 17.1.0.2 from the CA Service Desk Manager 17.1 Solutions & Patches page. CA Service Desk Manager R17 Windows: Update to 17.1.0.2. Alternatively, update to 17.1.0.1 and install the corresponding language patch for the Service Desk Manager installation. All fixes are available on the CA Service Desk Manager 17.1 Solutions & Patches page. Chinese - SO06055 English - SO06036 French - SO06051 French Canadian - SO06039 German - SO06037 Italian - SO06052 Japanese - SO06053 Portuguese - SO06054 Spanish - SO06038 References CVE-2018-19634 - CA Service Desk Manager survey access CVE-2018-19635 - CA Service Desk Manager privilege escalation Acknowledgement CVE-2018-19634 and CVE-2018-19635 - Bui Duy Hiep Change History Version 1.0: 2019-01-17 - Initial Release CA customers may receive product alerts and advisories by subscribing to Proactive Notifications. Customers who require additional information about this notice may contact CA Technologies Support at http://support.ca.com/. To report a suspected vulnerability in a CA Technologies product, please send a summary to CA Technologies Product Vulnerability Response at vuln <AT> ca.com Copyright 2019 Broadcom. All Rights Reserved. The term "Broadcom" refers to Broadcom Inc. and/or its subsidiaries. Broadcom, the pulse logo, Connecting everything, CA Technologies and the CA technologies logo are among the trademarks of Broadcom. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. - --------------------------END INCLUDED TEXT-------------------- You have received this e-mail bulletin as a result of your organisation's registration with AusCERT. The mailing list you are subscribed to is maintained within your organisation, so if you do not wish to continue receiving these bulletins you should contact your local IT manager. If you do not know who that is, please send an email to auscert@auscert.org.au and we will forward your request to the appropriate person. NOTE: Third Party Rights This security bulletin is provided as a service to AusCERT's members. As AusCERT did not write the document quoted above, AusCERT has had no control over its content. The decision to follow or act on information or advice contained in this security bulletin is the responsibility of each user or organisation, and should be considered in accordance with your organisation's site policies and procedures. AusCERT takes no responsibility for consequences which may arise from following or acting on information or advice contained in this security bulletin. NOTE: This is only the original release of the security bulletin. It may not be updated when updates to the original are made. If downloading at a later date, it is recommended that the bulletin is retrieved directly from the author's website to ensure that the information is still current. Contact information for the authors of the original document is included in the Security Bulletin above. If you have any questions or need further information, please contact them directly. Previous advisories and external security bulletins can be retrieved from: https://www.auscert.org.au/bulletins/ =========================================================================== Australian Computer Emergency Response Team The University of Queensland Brisbane Qld 4072 Internet Email: auscert@auscert.org.au Facsimile: (07) 3365 7031 Telephone: (07) 3365 4417 (International: +61 7 3365 4417) AusCERT personnel answer during Queensland business hours which are GMT+10:00 (AEST). On call after hours for member emergencies only. =========================================================================== -----BEGIN PGP SIGNATURE----- Comment: http://www.auscert.org.au/render.html?it=1967 iQIVAwUBXEU+l2aOgq3Tt24GAQg/ww/+PplExtZzXotN9B+dT+PI981nffyrjSFf Kj/VAoA0dc5tMiXuaWuJ9eCUsFNEVEhExUaw72x3FviGCVEju76epbBNuWTltpbX aNTQvZf+NN73KXYxfwWRV3hYHBDHx91gzDAhK+Go9dR84v0jfUeDc8Ne4TFbZ09R iWCZskxSeduwuSDWhb1XUrCI1BdaKyVR56puXBtQ6qXJYAjGAr0Tyf0vrEwMTiqb 4WQfZW+Tujz2mudLZmtoafjppGz9cxELi2zyqwob4rMBIJD2iiphEiiZwo2d5wwE zWKY2CCSBWXEK/Jto20qQoS2l/F7pNauA9w63NMPu6AK6bMYGPX9lKkc4Ka+W0Nc X6wtiY8FDxio9qoGRY9iGM8JFIdLfQ5eLx+MsKji1aTx2a/lwVir9vINEitqbzsX 7JfUYJqm7g4wCWDFkxBncUFHwJWSjbLhM66rTiVkGJxu95dQRX3F9IvwdZhs7u20 lUo5dEtASOZT51WTonrPIP0CHx5o3WtXbRdDlP5dY74PQ2/iN3Yjjew4rTf+U4WG 6JYozw6utO4LVHzytqY2RaYG9N0YCxXtz0vXz4EeAa2NhrT7RPByodxYm1lMHLj9 McCm/VVw//EQqCemfFZbmhXRbra8qySuMlRwF9m3sMkt5OKsOaUsV+kRKW+r+63F vdDHtBllFYg= =l5c/ -----END PGP SIGNATURE-----